Key Performance Indicators

Key Effectiveness Indicator 1.1

Extent to which children and young people in various regions of the State are consulted.

Description
It is a responsibility of the Commissioner to consult with a broad range of children and young people throughout Western Australia (WA) each year. The scope and goals for this are set out in the Commissioner for Children and Young People Act 2006 and the Strategic Plan. Consultation will comprise a number of discrete projects, involving the Commissioner (or the staff of the office, or a consultant/contractor employed to act on the Commissioner’s behalf) seeking the considered views of children and young people on a range of issues in both metropolitan and regional locations across WA.

Target
2,000 children and young people consulted

Number of children and young people consulted in regional and metropolitan areas

Notes
Note 1 –The online number represents children and young people from metropolitan and regional areas. Where identification of regional participants was not possible across all the online platforms, therefore the volume
of responses has been collated together.

Note 2 – In the financial year 2022/23, an online vaping survey was conducted by the Commissioner with 3,235 young people responding.

Note 3 – In 2023/24 the participation number was exceeded partly due to a change in processes used to capture consultations. In 2023-24, a new process was implemented which allowed for a person of authority in attendance at an event/visit to confirm the number of children and young people consulted. As the process changed in 2023-24, it is not possible to restate comparative years.

Note 4 – The number of children and young people consulted in 2020-21 financial year greatly exceeded the Target due to the Speaking Out Survey which is a large-scale research project. It is not intended to repeat this project until 2025.

Key Effectiveness Indicator 1.2

Extent to which issues impacting upon children and young people are researched, advocated and promoted.

Description
The Commissioner’s role includes analysis and interpretation of information collected through consultation and research processes to identify issues and trends affecting children and young people. The Commissioner is responsible for making representations that explore the impact of these issues and advocate for and promote the views of children and young people and what is in the best interests of their wellbeing.

Target
250 representations

Number of representations¹

Notes
Note 1 – Representations include submissions; publications; evidence to Parliamentary inquiries and committees; presentations and speeches; media articles; forums and seminars; strategic advocacy meetings, support for research proposals; and community consultations.

Note 2 – The 2023-24 actual exceeded target mainly due to an increased advocacy by the Commissioner to government and non-government sectors. This was a result of increased staffing capacity and significant media in key issues affecting children and young people.

Key Efficiency Indicators

Consultation, research, and the promotion of the wellbeing of children and young people are services provided by the Commissioner for Children and Young People and the scope and goals for these are prescribed in the Commissioner for Children and Young People Act 2006. The key efficiency indicators measure the level of resources used to deliver the services.

Key Efficiency indicators in this reporting period

Notes
Note 1 – The unit cost per child was less than the 2023–24 target resultant from the actual number of children consulted exceeding the target, mostly during the Q3/Q4 of 2023-24 year. This increased actual was a direct result of two online survey’s during this period.

Note 2 – The unit cost per representation was less than the 2023–24 target due to the actual number of representations exceeding the target. During 2023-24 there has been an increase in regular scheduled meetings by the Commissioner’s office with key stakeholders and as a direct result, an increase in representation occurred during this period.